Appliance Repair Ltd.

Feedback

We appreciate feedback from our customers, and we want to show you what others think of us.

Feel free to browse what others have to say below:

  1. Ben Green says:

    Friendly, reliable, gets the job done. Would recommend to anyone.

  2. Helen Thompson says:

    Thank you Paul – washing bath mats separately are a thing of the past, I promise!! From a grateful returning customer.

  3. Josephine Leak says:

    A depressed and rather hopeless call from me to Paul about a Belling Electric Range with multiple problems resulted in a visit the next day, parts ordered, and everything up and running properly (for the first time in years) by the end of the week. Absolutely wonderful. And he doesn’t mind Jack Russells sniffing his ankles either. Many thanks.

  4. Colin Attridge says:

    My wife and I are very thankful that we selected you Paul to mend our smashed Neff Oven door. Having tried myself to obtain the correct outer oven door and failed to obtain it I then contacted you, because the door that I had bought was for a different model. Your expertise soon became apparent as you managed to fit a different outer door to the existing inner door and attach the new handle to the old frame. You then renewed all the defective oven and oven door hinges and re-balanced the door so that it was as good as new. This job was not easy and it took two visits to sort out but the end product was better than when we bought the oven 6 years before. Well done Paul.

  5. Kate Burgess-Craddy says:

    Thanks for the advice over the phone about my washing machine and then coming to the rescue with the tumble dryer. I appreciate your honest advice that it’s not worth repairing!

  6. Adrian Colliver says:

    Fast efficient service, reasonable price and a nice guy as well!
    Have used previously and have always been happy.

  7. Tony Timms says:

    February 8th 2012.
    Thanks for sorting the problem with our fridge freezer which will now be used as a back up appliance in the garage. It was refreshing to have an engineer willing to investigate and resolve the fault and not just condemn the machine to the tip.

  8. Charles Stafford says:

    Great service, yet again. Quick, efficient and knowledgeable!

  9. Arnold Lewis says:

    Prompt as usual despite the snow.Found blockage in Dishwasher pump. Up and running in ten minutes. No more washing up by hand! Thanks
    Arnold Lewis

  10. Carol Burgess says:

    What a wonderful surprise to get home and find everything sorted out so quickly and professionally.
    Take pride in a job well done. Thank you. Carol

  11. Susan Alexander says:

    Very quick, very courteous, very good service. I can highly recommend Paul.

  12. Sue Makepeace says:

    Thanks Paul, excellent service as usual. Punctual and reliable, and no rip off prices. I will continue to recommend you to all friends and contacts.

  13. Alisun Beauty Salon says:

    Thank you Paul for a very quick efficient service. A salon without a tumble dryer is a nightmare! Would definately recommend and use again.

  14. Liza Reeves says:

    After having problems with the door on our cooker, on Christmas day it decided to break properly, we cooked the rest of Christmas dinner with a very large catalogue holding the door closed! Thanks to Paul it’s all mended, came out the day I called and fixed it! Thanks.

  15. Vivien Hunot says:

    A few days before Christmas we took delivery of a new dishwasher, only to find out that the deliverymen were unable to disconnect the old machine/connect the new one. 40 people were about to descend on us for a Christmas party and our stress levels were soaring. Until I rang Paul that is! Despite a hectic schedule that day and his own life to get on with, he turned up at our house within the hour, and 30 mins later, the new dishwasher was ready for action. A really fantastic service – we can’t thank him enough.

  16. Hilary Morrison says:

    23/12/2011

    Excellent service once again as usual. We do , and will continue to ,
    recommend you to our friends and anyone we hear has an appliance problem.

    Our friends, Janet&Chris were delighted with your knowledge and service.

  17. Jane Taylor says:

    Thank you so much Paul for rescuing me 4 days before Christmas by mending my oven. Service is second to none: 45 minutes from call to full repair – nothing short of a miracle AND very reasonably priced. You are a (Christmas) Star! :-)

  18. Pauline says:

    Having read all previous comments, I can only say I agree with them all – Paul even turned up a day early as he had some spare time. Brilliant service!

  19. Arnold Lewis says:

    Paul arrived promptly on the next day as promised. Quickly found the reason why the washing machine would not pump out, which leaves us puzzling how the one penny coin got into the filter to the drain outlet!!!!. Machine up and running within the hour. Carried out a minor repair to the dishwasher and no doubt would have serviced any other equipment if I thought it required it. Courteous as ever and very reasonably priced. His magnetic calling card is now a permanent feature of our utility room. A very Happy Xmas Paul

  20. Marina Khilkoff-Boulding says:

    In one prompt visit to fix the fridge door which kept falling off (which he did, saving us the cost of a new fridge)Paul also checked my freezer, fixed the microwave door and sorted out two of my electric cooker rings. We had called on Paul 2 to 3 years ago for the repair different appliances, all of which have worked perfectly since his visit. He is prompt, courteous, efficient and repairs wherever possible rather than advising replacements. I will make sure his fridge magnet is safely in place and I would recommend him very highly to all.

  21. Karen Taylor says:

    Thanks again Paul for your fab fixing! Always punctual, no waffle, just friendly, professional assistance – hurrah!

  22. Elma McElligott says:

    Excellent service. Cannot recommend highly enough. Many thanks Paul.

  23. Peter Butter says:

    Paul has now, in a period of just 10 days, fixed both our fan oven and washing machine. On each occasion he answered the phone himself, gave us a firm timed appointment, and – on arrival – dignosed the problem in a instant and fixed it with great efficiency and little fuss. Lots of free advice (about maintenance procedures, etc) as well.

    Great service on both occasions at a reasonable price. HIGHLY RECOMMENDED.

  24. Carole Bennett says:

    Paul, thanks for mending everything. It is wonderful to have a dishwasher + dryer again. Thank you!

  25. Lesley Watson says:

    Thank you for mending the Washing Machine. On the go right now!
    Kind Regards
    Lesley

  26. Christopher says:

    Paul
    many thanks for fixing the dishwasher.
    Prompt, excellent service. We would use you again as first choice and also recommend you to our friends.
    Thanks again

  27. Tim Patient says:

    When the washing machine stops working in our house it’s a major incident. Same goes with the dishwasher! Paul always responds quickly and sorts the problem with the minimum of fuss. Paul is our 4th emergency service!

  28. Clare says:

    I have used them twice and a great service, very friendly and trustworthy. Would recommend.

  29. Michael Kavanagh says:

    Usual excellent service from Paul; does exactly what it says on the tin

  30. Molly Tideman says:

    Thanks for a speedy, efficient service. What more could one ask but so rarely get?

  31. Ken Loney says:

    Arrived bang on time as scheduled, repaired the fridge , while others had tried to sell us a new one. Also did a minor repair to the dishwasher which was not the reason for his visit, no fuss and the cost was very reasonable. Paul is a real treasure.

  32. Richard Rene says:

    Thank you for your quick and efficient response to repair our cooker hood extractor fan.

    Richard René

  33. Helga-Maria Goulton says:

    very prompt, reliable and friendly service. Keep up the good work, Thai Goulton

  34. Richard Sims says:

    Excellent service; a man who can repair the one small part that has failed rather than just replace the whole expensive unit.

  35. penny says:

    PROBLEM SOLVED! THANK YOU AGAIN. QUICK AND EFFICIENT.

  36. terewq says:

    Hi Paul
    Thanks so much for being so quick. I think you must of heard the urgency in my vocie, had a new little foster child here and i couldnt get his only school trousers and tie out of the washing machine. These children hate being different, thanks to you he wasnt.
    Teresa

  37. Karen Taylor says:

    Having used Paul’s excellent refrigeration skills before hand to mend my freezer, he was the person to call when my oven broke. He was able to attend the same morning, as was in the area, diagnose the problem as a faulty thermostat and fix it on the spot. What a relief.

    I would certainly recommend his prompt, friendly and professional service.

  38. Kaplinsky says:

    Unfailingly reliable, helpful and competent. Friendliness and low costs are the icing on the cake.

  39. Paul Moss says:

    Very pleased with the prompt service oven fixed first time and appreciate advice about washing machine highly recommend.

  40. Penny says:

    prompt response and efficient, friendly service. thanks!

  41. John Scott says:

    Thanks for your prompt and businesslike emailed invoice – the first time I have experienced that from a private company.

    No doubt with your increasing client database you will be announcing seasonal servicing checks and offers !!

    You arrived when you said you would and would no doubt have phoned if there were to have been a significant delay !

    It was good to add your name and company to my “professionals” list.

    Good information and reasonable charge.

  42. Michael Hewens says:

    It is unusual these days that a) someone answers their phone and b) gives you a time they will do a repair. Paul Clarke answers his own phone, gives you a clear idea of when he’ll come and help, and when he visits does the repair without fuss or drama for a fair price. I recommend him fully – a true professional. Other companies provide no service for several times the charghe Paul charges.

  43. Annabel Harris says:

    So impressed with the efficent and prompt and friendly service. Thank you so much.

  44. Christine Finlay says:

    Craig was extremely helpful, polite and efficient. You should value him as a member of staff.

  45. Sheelagh Steward says:

    Thank you Paul,
    Very helpful and efficient! Managed to help us nurse our old washing machine along for a little longer! Great value too!!

  46. David Hyde says:

    Paul came quickly and saved our broken washing machine. Excellent service and a reasonable charge. Many thanks

  47. Linda Hawkins says:

    Paul was recommended to us by 4 different people from the village and we were not disappointed. Excellent service – a great man to know!!

  48. Barry Glover says:

    It’s really refreshing to get someone who responds quickly and can get the Cooker working without fuss. Also fixed my Fridge/Freezer and Tumbledryer at the same time. Brilliant !!

  49. Samantha Weatherill says:

    Very pleased with the prompt service repairing my oven very quickly. Many thanks.

  50. Laurence Allcorn says:

    Great service and friendly to boot! Even fixed the dishwasher that we thought we were going to have to replace while he was here.

  51. Elizabeth Stockman says:

    I rang you last week about my frost-free fridge/freezer – the fridge had stopped working but the freezer was OK. You suggested that I turn the machine off for 48 hours as frost had probably built up at the back of the machine, possibly because one of the doors had been left open for a period. I did as you instructed and it is now working fine! I very much appreciate your advice which enabled me to get the machine running again with no cost incurred.

    Your service is most efficient.

  52. Nicky Fogel says:

    Always a pleasure to call on Paul, very prompt, reliable and life saving man, due to the fact that without any of my electrical aplliances working i am ready to have my own breakdown! i would definately recommend him to anyone, and very handy that his calling card is a magnet which is always on view, great job well done! .

  53. Alison says:

    Thank you for saving me £500 on a new oven! Excellent service as usual I would highly recommend.

  54. Louise Bage says:

    We’ve called Paul out before for washing machine & dishwasher so wasn’t surprised by his excellent service. Phoned before 10.30, Paul here by 14.30 and washing machine up & running again soon after. Phew! Now who can fix the weather……

  55. Francesca says:

    You are amazingly fast!
    Thank you,
    Francesca

  56. Trevor says:

    Paul,

    Thank you promptly dealing with my dud oven element and also for leaving me a nice new version of your fridge magnet!

    A good job done as always.

    Trevor

  57. Mrs Elliott says:

    You have done a very good job.The appliance working very well. Thankyou

  58. Kirsten Smith says:

    Happiness is a job well done and working dishwasher! I can’t recommend you enough! It’s so refreshing to have an appointment kept, the price paid as agreed on the phone and a pleasant person doing the work into the bargain. If you’re reading this and wondering whether to make the call – just do it.

  59. Arnold Lewis says:

    Thanks for calling and repairing the hotplate.If you get this, the Feedback part of your Website is working!!

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